Chapter 11: A Real-Life Example: The Company Party – How to Understand Everyone You Meet This chapter explains how observing people in social settings can reveal their...

Chapter 10: Improving Yourself by Understanding Your Type This chapter focuses on self-improvement by knowing your personality type and how to balance your weaknesses...

Chapter 5: Yellow Behavior The Yellow personality type, which is energetic, talkative, and full of optimism. Yellows love being around people, telling stories, and...

Chapter-1 Communication happens on The Listener’s terms. This chapter sets the foundation for the book by introducing the idea that people communicate and behave in very...